Prescription requests without phone ringing
Patients order repeat prescriptions by phone – your team just prepares them.
Personal contact between practice and patient is irreplaceable. That's why Vokaro only steps in for routine requests like prescription orders. The AI captures all necessary information in a structured way: name, date of birth, medication, dosage, pharmacy. This saves 3-4 minutes per request and gives your team more time for patients on site. Complex matters are recognized and forwarded for personal contact.
Prescription requests block your practice
A large portion of calls to medical practices concern prescription renewals.
Up to 40% of all calls
Prescription requests make up a significant portion of call volume – and block the line.
Incomplete requests
Patients forget information, medical assistants have to ask, time is lost.
Phone wait times
For a 30-second request, patients wait minutes on the line.
Prescription requests with Vokaro
Structured capture, directly into your system.
Patient calls
Vokaro recognizes prescription requests and systematically asks for all data.
Data is captured
Name, date of birth, medication, dosage, preferred pharmacy – everything is recorded.
Request is submitted
The structured request appears in your system or by email.
Prescription is prepared
Medical assistant prepares the prescription, doctor signs, patient is notified.
The result
No manual notes, no follow-up questions.
The AI systematically asks for all necessary information.
Patients can order prescriptions even outside office hours.
Ideal for these industries
Frequently asked questions
Does Vokaro answer immediately or do I have time to pick up?
Vokaro waits. Only after 10-15 seconds of ringing or outside your office hours does the assistant answer. Personal contact always has priority.
Does Vokaro understand medication names?
Yes. The AI is trained on German medication names and also recognizes abbreviations, brand names, and generics.
What happens with unclear requests?
Vokaro asks specifically. When uncertain, the request is flagged for manual review.
How is the data transmitted?
Via integration with your practice system, by email, or to a dashboard, depending on your workflow.
Is this GDPR-compliant?
Yes. All data is processed and stored on German servers. Data processing agreement is included.
Prescription requests automated
Relieve your practice team today.
No-obligation consultation · GDPR-compliant · Made in Germany