Vokaro + x.isynet
The AI phone assistant for medical practices using x.isynet
x.isynet is a practice management system from medatixx for physicians in private practice, covering documentation, billing, communication and telematics services, with its own appointment management. Vokaro answers the calls your team cannot take, establishes what the caller needs and makes sure the appointment lands where you already look for it. We set the integration up for you before you go live.
How the integration works
Map the workflow
We look at how appointments are recorded in x.isynet at your practice today.
Set up the connection
We set the integration up for you. You configure nothing.
Test it together
We run test calls to confirm appointments arrive the way your team needs them.
Go live
Vokaro starts answering the calls you would otherwise miss.
Integration benefits
Appointment management stays authoritative
Vokaro works with the times held in x.isynet.
Part of the medatixx family
x.isynet belongs to medatixx. We know the workflows around these systems.
The phone as a third channel
Alongside the desk and online booking, Vokaro takes the channel that otherwise just keeps ringing.
We handle setup
You configure nothing and change nothing about your installation.
Ideal for
Frequently asked questions
Does Vokaro work with x.isynet?
Yes. We set up the connection to x.isynet for your practice before you go live. There is nothing for you to configure and nothing to change about your existing installation.
Do we have to switch away from x.isynet?
No. You keep working in x.isynet exactly as before. Vokaro fits into your existing workflow rather than replacing it.
How does a phone booking reach x.isynet?
Vokaro answers the call, establishes what the caller needs and when, and makes sure the appointment ends up where your team already looks for it. Exactly how that works for your installation, we put in writing up front.
What happens with urgent calls?
Vokaro recognises urgent requests, captures the details and notifies your team immediately by SMS, or puts the call straight through.