Vokaro + VISInext
The AI phone assistant for dental practices using VISInext
VISInext from BDV Dental is web-based practice management software for dental practices and clinics; the VISInext Terminbuch handles appointment scheduling and is part of the VISInext EXTENDED package. Vokaro answers the calls your team cannot take, establishes what the caller needs and makes sure the appointment lands where you already look for it. We set the integration up for you before you go live.
How the integration works
Map the workflow
We look at how appointments are recorded in VISInext at your practice today.
Set up the connection
We set the integration up for you. You configure nothing.
Test it together
We run test calls to confirm appointments arrive the way your team needs them.
Go live
Vokaro starts answering the calls you would otherwise miss.
Integration benefits
The Terminbuch stays authoritative
Vokaro works with the times from the VISInext Terminbuch rather than a second calendar.
Web-based architecture
VISInext is built web-based, which makes connecting easier.
Pain patients prioritised
Vokaro recognises acute complaints and flags them instead of dropping them into the next free slot.
We handle setup
You configure nothing and change nothing about your installation.
Ideal for
Frequently asked questions
Does Vokaro work with VISInext?
Yes. We set up the connection to VISInext for your practice before you go live. There is nothing for you to configure and nothing to change about your existing installation.
Do we have to switch away from VISInext?
No. You keep working in VISInext exactly as before. Vokaro fits into your existing workflow rather than replacing it.
How does a phone booking reach VISInext?
Vokaro answers the call, establishes what the caller needs and when, and makes sure the appointment ends up where your team already looks for it. Exactly how that works for your installation, we put in writing up front.
What happens with urgent calls?
Vokaro recognises urgent requests, captures the details and notifies your team immediately by SMS, or puts the call straight through.