Vokaro + QUINCY
The AI phone assistant for medical practices using QUINCY
QUINCY from FREY ADV GmbH is a Windows-based practice management system for physicians of all specialties, for single-handed and group practices as well as MVZ, with its own appointment planner. Vokaro answers the calls your team cannot take, establishes what the caller needs and makes sure the appointment lands where you already look for it. We set the integration up for you before you go live.
How the integration works
Map the workflow
We look at how appointments are recorded in QUINCY at your practice today.
Set up the connection
We set the integration up for you. You configure nothing.
Test it together
We run test calls to confirm appointments arrive the way your team needs them.
Go live
Vokaro starts answering the calls you would otherwise miss.
Integration benefits
Resources, not just times
QUINCY plans appointments against resources. Vokaro establishes on the call what is needed.
Every specialty
GP or specialist — you define the appointment types and Vokaro sticks to them.
Single seat to large installation
QUINCY also runs on terminal servers. That changes nothing for the integration.
We handle setup
We connect it and test with you before you go live.
Ideal for
Frequently asked questions
Does Vokaro work with QUINCY?
Yes. We set up the connection to QUINCY for your practice before you go live. There is nothing for you to configure and nothing to change about your existing installation.
Do we have to switch away from QUINCY?
No. You keep working in QUINCY exactly as before. Vokaro fits into your existing workflow rather than replacing it.
How does a phone booking reach QUINCY?
Vokaro answers the call, establishes what the caller needs and when, and makes sure the appointment ends up where your team already looks for it. Exactly how that works for your installation, we put in writing up front.
What happens with urgent calls?
Vokaro recognises urgent requests, captures the details and notifies your team immediately by SMS, or puts the call straight through.