Vokaro + MOS'aik
The AI phone assistant for trade businesses using MOS'aik
MOS'aik from Moser Software is commercial trades software for plumbing/heating and electrical firms, from sole traders to businesses with 50+ staff, covering quotes, costing, project management, measurement and invoicing, with a scheduling calendar for customer appointments, maintenance visits and construction projects. Vokaro answers the calls your team cannot take, establishes what the caller needs and makes sure the appointment lands where you already look for it. We set the integration up for you before you go live.
How the integration works
Map the workflow
We look at how appointments are recorded in MOS'aik at your business today.
Set up the connection
We set the integration up for you. You configure nothing.
Test it together
We run test calls to confirm appointments arrive the way your team needs them.
Go live
Vokaro starts answering the calls you would otherwise miss.
Integration benefits
Customer appointments and maintenance in one
The scheduling calendar covers both. Vokaro delivers the request there in structured form.
From sole trader upwards
Small firms lose calls precisely because nobody is in the office. That is where Vokaro helps.
Emergencies separated out
Vokaro separates emergency callout from maintenance and quote requests.
We handle setup
We connect it and test with you before you go live.
Ideal for
Frequently asked questions
Does Vokaro work with MOS'aik?
Yes. We set up the connection to MOS'aik for your business before you go live. There is nothing for you to configure and nothing to change about your existing installation.
Do we have to switch away from MOS'aik?
No. You keep working in MOS'aik exactly as before. Vokaro fits into your existing workflow rather than replacing it.
How does a phone booking reach MOS'aik?
Vokaro answers the call, establishes what the caller needs and when, and makes sure the appointment ends up where your team already looks for it. Exactly how that works for your installation, we put in writing up front.
What happens with urgent calls?
Vokaro recognises urgent requests, captures the details and notifies your team immediately by SMS, or puts the call straight through.