Vokaro + Craftboxx
The AI phone assistant for trade businesses using Craftboxx
Craftboxx is cloud-based trades software for dispatch, time tracking and job documentation, aimed at installation and service businesses running several teams; it ships a digital planning board with double-booking protection and recurring appointments, and per the vendor is developed and hosted in Germany. Vokaro answers the calls your team cannot take, establishes what the caller needs and makes sure the appointment lands where you already look for it. We set the integration up for you before you go live.
How the integration works
Map the workflow
We look at how appointments are recorded in Craftboxx at your business today.
Set up the connection
We set the integration up for you. You configure nothing.
Test it together
We run test calls to confirm appointments arrive the way your team needs them.
Go live
Vokaro starts answering the calls you would otherwise miss.
Integration benefits
No double bookings
Craftboxx warns on conflicts. On the phone Vokaro only offers what the schedule allows.
Cloud with a documented interface
Craftboxx names a REST API and webhooks, which keeps an integration straightforward.
For firms with several teams
Dispatching crews needs complete information. Vokaro collects it on the call.
Developed and hosted in Germany
Per the vendor; Vokaro likewise processes in the EU.
Ideal for
Frequently asked questions
Does Vokaro work with Craftboxx?
Yes. We set up the connection to Craftboxx for your business before you go live. There is nothing for you to configure and nothing to change about your existing installation.
Do we have to switch away from Craftboxx?
No. You keep working in Craftboxx exactly as before. Vokaro fits into your existing workflow rather than replacing it.
How does a phone booking reach Craftboxx?
Vokaro answers the call, establishes what the caller needs and when, and makes sure the appointment ends up where your team already looks for it. Exactly how that works for your installation, we put in writing up front.
What happens with urgent calls?
Vokaro recognises urgent requests, captures the details and notifies your team immediately by SMS, or puts the call straight through.