Between two treatments, answering the phone?
Why physical therapists should automate their appointment booking.
Physical therapy practices receive an average of 40 to 60 calls per day, with over 70% concerning appointment bookings or rescheduling (APTA industry report). Since therapists are in treatment and many practices lack dedicated reception staff, up to 50% of these calls go unanswered. An AI phone assistant like Vokaro books appointments automatically, verifies prescription data, and schedules entire treatment series in a single call.
Monday, 8:30 AM at the physical therapy practice
Book appointments while you treat patients
Capture prescription data
Vokaro asks about the prescription, diagnosis, and number of prescribed treatments so appointment planning is accurate.
Plan treatment series
Six treatments, twice a week? Vokaro finds suitable slots and books the complete series in a single call.
Assign therapist
If the patient has a preferred therapist, Vokaro checks their availability. Otherwise, the next available appointment is offered.
Confirmation and reminder
The patient receives an appointment confirmation and is reminded before each session to prevent no-shows.
FAQ
Can Vokaro book complete series of 6 or 10 appointments at once?
Yes. Vokaro asks about the number of treatments and desired frequency, checks availability, and books all appointments in a single call. The patient doesn't need to call six times.
What if a patient wants a specific therapist?
No problem. Vokaro knows your therapists and their schedules. On request, appointments are only booked with the preferred therapist.
How does Vokaro handle different insurance types?
Vokaro asks about insurance status and factors in whether a copay applies when scheduling. Different time slots or rates can apply for private-pay patients.
Let someone else book the appointments while you treat patients
Vokaro schedules treatment series while you're in session. No missed call, no scheduling gap.
No obligation · HIPAA compliant · Made in USA