'Is my car ready yet?' — The most common call at your shop
How to automate status inquiries and pickup scheduling, saving 30 minutes a day.
About 25% of all calls at auto repair shops concern status inquiries about ongoing repairs and pickup coordination (Automotive Consumer Survey). Each of these calls interrupts the workflow for 3-5 minutes. An AI phone assistant provides automatic status updates, proactively notifies customers when their vehicle is ready, and coordinates pickup times — so the shop team can stay focused on the work.
Friday, 3:00 PM at the shop
Give status updates, coordinate pickups — without interruption
Enter repair status
You update the status in the system: in progress, waiting for parts, ready. Vokaro relays the current information by phone.
Proactively notify customers
As soon as a vehicle is marked as ready, Vokaro calls the customer and informs them about pickup availability.
Schedule pickup time
The customer states their preferred pickup time, Vokaro coordinates and confirms the appointment.
Prepare the invoice
Vokaro informs the customer about the estimated bill and accepted payment methods so the pickup goes smoothly.
FAQ
How do I update the repair status?
Through a simple web interface or app. You change the status of a job with one click. Vokaro immediately has access to the current information.
Can Vokaro give estimated completion times?
Yes, if you enter an estimated completion. For example: Johnson's vehicle, estimated ready Friday 2 PM. Vokaro provides this information when asked.
What if the customer doesn't show up for the scheduled pickup?
Vokaro can send a reminder or call the customer again. This prevents vehicles from blocking bay space for days.
No more interruptions for 'Is my car ready?'
Vokaro relays repair status automatically and coordinates pickup appointments. You stay on the job.
No obligation · HIPAA compliant · Made in USA