Same questions, automatic answers
Your AI assistant answers standard questions – so your team has time for what matters.
Personal contact is irreplaceable. That's why Vokaro only steps in when you can't answer. The AI answers standard questions like opening hours, prices, and directions. More complex matters are recognized and forwarded to you so you can help personally. This frees your team from routine inquiries that can make up to 60% of all calls.
The problem with routine questions
The same questions over and over cost time – your time.
60% of calls are standard questions
Opening hours, parking options, 'Do you take cards?' – Questions that are on your website but still get asked.
Skilled employees for simple information
Your specialists are answering questions that a machine could also answer.
Frustration on both sides
Customers wait on the line, employees repeat themselves for the hundredth time.
FAQ handling with Vokaro
Set up once, relieve permanently.
Build knowledge base
You enter your most common questions and answers – we help with setup.
AI understands the question
Vokaro recognizes variations: 'When are you open?', 'Are you there tomorrow?', 'Opening hours?'
Natural answer
The answer is given conversationally, not robotically read out.
Handover when needed
Complex questions are recognized and forwarded to a human.
The result
Most standard questions are answered automatically.
Faster than any hold queue.
No caller has to wait because the line is busy.
Ideal for these industries
Frequently asked questions
Does Vokaro answer immediately or do I have time to pick up?
Vokaro waits. Only after 10-15 seconds of ringing or outside your business hours does the assistant answer. Personal contact always has priority.
How many FAQs can I enter?
Unlimited. Typical setups include 20-50 questions. The AI also automatically recognizes variations and rephrasing.
Can I change the answers myself?
Yes, anytime via your dashboard. Changes are immediately active.
What happens with questions that aren't entered?
Vokaro offers to note the question and arrange a callback, or forwards directly to you.
Doesn't it sound robotic?
No. Vokaro formulates answers naturally and adapts to the conversation flow. Most callers don't notice a difference.
Free your team from routine questions
Set up your automatic information service in 30 minutes.
No-obligation consultation · GDPR-compliant · Made in Germany