Recognize urgent cases, act immediately
Your AI assistant distinguishes between routine and urgency – and responds accordingly.
Personal contact is irreplaceable. That's why Vokaro only steps in when you really can't answer. The AI analyzes every call and recognizes urgent situations like pipe bursts, heating failures, or acute pain. In such cases, Vokaro captures all important details and notifies you immediately via SMS or push, so you can personally call back. This way, you're available for real emergencies without being disturbed by routine inquiries.
The problem: Important things get lost
Not every call has the same priority – but voicemail and answering services treat them all equally.
Delayed response to urgent cases
Water damage doesn't wait. But when the customer reaches voicemail, valuable time passes.
Overload from routine inquiries
You're constantly interrupted for standard questions while truly important calls get lost in the chaos.
On-call means 24/7 availability
Either you're always available (even for trivialities) or you risk missing urgent cases.
Intelligent call prioritization with Vokaro
The AI filters for you – and notifies you immediately when urgent.
Call is analyzed
Vokaro recognizes keywords like 'water damage', 'severe pain', or 'heating failure'.
Urgency is assessed
The AI evaluates the context and decides: routine or urgent?
Immediate notification for urgent cases
For urgent cases, all details are captured and you're immediately notified via SMS/push.
Routine cases are handled
Non-urgent matters are recorded or answered directly (appointment, FAQ).
The result
Urgent cases are recognized and prioritized in seconds.
The AI reliably distinguishes between routine and urgency.
You're immediately informed and can call back promptly.
Ideal for these industries
Frequently asked questions
Does Vokaro answer immediately or do I have time to pick up?
Vokaro waits. Only after 10-15 seconds of ringing or outside your business hours does the assistant answer. Personal contact always has priority.
What situations does Vokaro recognize as urgent?
You define the criteria yourself. Typical examples: water damage, heating failures, acute pain, power outages, break-ins. The AI also learns from your feedback.
Who gets notified for urgent inquiries?
You specify one or more contact persons. For urgent cases, Vokaro captures all details and notifies you immediately via SMS or push so you can call back as soon as possible.
What happens if no one is available?
Vokaro takes all contact details and sends you a notification immediately. The caller knows their matter is being treated urgently and they'll receive a callback shortly.
Can I change the notification rules?
Yes, anytime. You can set times, rotate contact persons, or make seasonal adjustments.
Available for what matters – without interruptions
Set up your individual urgency detection.
No-obligation consultation · GDPR-compliant · Made in Germany