Alternative to External Phone Answering Service
How AI assistants differ from traditional secretary services.
External phone answering services and secretary services rely on human staff who answer calls for multiple companies. This works, but with limitations: wait times during high volume, limited industry knowledge, costs starting at €80-150 for just 50 calls. An AI phone assistant like Vokaro offers unlimited parallel calls, deep industry knowledge through training, and full flexibility in processes – at predictable costs of €99 per month.
What is Phone Answering Service?
External phone answering services are providers who use teams of phone agents to answer incoming calls for businesses. Staff work in parallel for many clients and follow set scripts.
Detailed Comparison
Switch to Vokaro if...
- You're unhappy with the costs of your current service
- Wait times are a problem (callers hang up)
- You want more flexibility with scripts and processes
- 24/7 availability without extra costs is important
- Your industry requires specific knowledge (trades, medical, etc.)
Stay with answering service if...
- You explicitly prefer a human voice
- Your calls very often require complex consulting
- You already have a very good, affordable provider
- Your customers explicitly expect humans (e.g., high-end luxury)
Key Differences
No wait times, ever
With traditional phone services, you share capacity with other clients. Vokaro is always there immediately.
Real industry knowledge
Vokaro is trained on your industry – not generic for everyone. Your callers notice.
Full control
Changes to processes? Immediate, self-made. No ticket, no waiting, no extra costs.
Frequently Asked Questions
Can I run my existing service in parallel?
Yes. Many customers test Vokaro in parallel first and then switch completely. No risk.
What about my existing number?
You keep your number. Vokaro is integrated via call forwarding – invisible to your customers.
How long does the switch take?
Setup in 60 minutes. Call forwarding can be activated immediately.
Time for an upgrade?
Compare your current service with Vokaro – test for free.
No obligation · GDPR compliant · Made in Germany